Christchurch Earthquake email address
The US Mission has established a dedicated email address for those both seeking information, or providing information, about the welfare/whereabouts of Americans in Christchurch. Please email the information to: chchquake @state.gov
Those needing assistance, please call 09 303 2724 x 2900. Listen to the recorded message: if you need further information from the American Citizens Services section during normal duty hours, wait for the message to finish, then please follow the telephone prompts (dial x2800, x2900).
American Citizens in Christchurch needing travel documents are encouraged to make their way to Auckland if possible, as they will need to pick up any replacement documents at the U.S. Consulate General there (Although initial paperwork assistance can be offered in Wellington. New passports will still have to be picked up in Auckland.) Please call 09 303 2724 x 2900 or email: chchquake@ state.gov
This is a very fluid situation, and we have no confirmed reports of death or injuries of American citizens at this time.
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MORE INFO AT:
http://newzealand.usembassy.gov/service2.html
Movement of visitors out of city
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Helplines -
Department of State 24 Hour Duty Officer Program – 001 202 501 4444
Earthquake Government Helpline (24 hours): 0800 779 997
Healthline (24 hours): 0800 611 116
official websites and offices
Civil Defence
http://www.civildefence.govt.nz/memwebsite.nsf
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The New Zealand Red Cross Person Enquiry Line is now activated.
People in New Zealand concerned about the wellbeing of friends and relatives in Christchurch should call 0800 REDCROSS (0800 733 276).
If you are unable to contact a friend or relative in the Christchurch area, call the Red Cross Person Enquiry Line. Red Cross will be able to tell you if they have registered with Civil Defence. People are encouraged to do this before reporting friends and relatives missing.
People enquiring from outside New Zealand should call +64 7 850 2199.
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Hospitals and Medical Centres
Welfare centres
Listen to the radio for advice and information
& MORE